Privacy Policy

July 07, 2025

Trays4Us (Trays4Us) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online services, and what we will and will not do with the information we collect.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. The option as to whether to permit the use of their information in this separate manner.

This Policy applies to Trays4Us, and it governs any and all data collection and usage by us. Through the use of trays4.us, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Trays4Us does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

What personally identifiable information is collected from you through our website;
Why we collect personally identifiable information and the legal basis for such collection;
How we use the collected information and with whom it may be shared;
What choices are available to you regarding the use of your data; and
The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

Voluntarily provided information which may include your name, address, email address, the items you viewed, artwork you uploaded to the website, information about your order like items ordered, mailing address, and payment information which we need to fulfil your order.
Information automatically collected when visiting our website, keeps you signed in, which may include cookies, third-party tracking technologies, and server logs.

In addition, Trays4Us may collect items you view, items you add to the cart, any emails sent to us, any artwork uploaded by youas well the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

To better understand your needs and provide you with the services you have requested
To fulfill our legitimate interest in improving our services and products
To email you information about your order status
To remind you about your past orders
To email you promotional emails containing items we think you may like;
To contact you to fill out surveys or participate in other types of market research, social media campaigns;
To customize our website according to your online behavior and personal preferences.
If you used the online customizer tool and submitted your artwork and logo, we will store the original artwork and we may promote other items based on the same artwork to you .

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, the type of contract we have with you, last purchase date of the item, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Trays4Us does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Trays4Us may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from trays4.us

Trays4Us may also be in contact with you with regards to your past orders, recommend products that you may like, completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Disclosure of Information

Trays4Us may not use or disclose the information provided by you except under the following circumstances:

as necessary to provide services or products you have ordered; as an example, we are using 3rd party accounting software for invoicing and payments and 3rd party email platform
in other ways described in this Policy or to which you have otherwise consented;
in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
as required by law, or in response to a subpoena or search warrant;
to outside auditors who have agreed to keep the information confidential;
as necessary to enforce the Terms of Service;
as necessary to maintain, safeguard and preserve all the rights and property of Trays4Us.

Non-Marketing Purposes

Trays4Us greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Trays4Us products and services). In certain circumstances, we may use our email or mail to contact you..

Children under the age of 13

Trays4Us's B2B website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribing from Promotion Emails from

All users have the option to discontinue receiving communications from us. To unsubscribe from emails, you may click the UNSUBSCRIBE button on the emails.

Account Deletetion

All registered user can request their accounts to be deleted. To delete your account information including purchase history, any design uploaded and created, contact info@trays.us and request account deletion.

Links to Other Websites

Our website does contain links to affiliate and other websites. Trays4Us does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

Trays4Us's operations are located in the United States. By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Security

Trays4Us takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. mailing address, credit card information), that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Data Breach

In the event we have a data breach, we will inform you of the event, the data that we expect to have been breached, and the corrective actions.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree to and accept such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@trays4.us

Telephone Number:(650)209-0283

Mailing Address: Trays4Us, 711 Bayview Way Emerald Hills, California 94062

ONLINE PRIVACY POLICY AGREEMENT